Intro

You can return your product for store credit, a different product, or a refund. All notifications of Returns must be within 7 days of purchase. Goods must be unused, in the same condition that you received them and must be in the original packaging with all accessories where applicable. Our policy lasts 30 days. Goods must be returned within 30 days of purchase after notification of issue/reason for return within the stipulated 7 days. If 30 days have gone by since your purchase and the item has not been returned, unfortunately, we can’t offer you a refund or exchange.

Returns

You are liable for returning the item if the reason for a return is simply a change of heart (not wanting the item), the item is as described but does not meet your usage expectations. Gadgets Hub will be liable for returns on items with factory faults. Please do not send your purchase back to the manufacturer. Returned goods are to be inspected before approval for replacement, exchange, credit note, or refund. A 15% Handling/Transaction fee will be deducted from refunds where orders were cancelled due to change of heart (not wanting the product anymore).

Personal Care Items

Due to the current pandemic and health and safety regulations, all personal care items are excluded (Not included) for returns. This ensures adherence to the social distancing and safe contact regulations. Buyers are liable for all purchases on Personal items. Ensure that the necessary steps are taken for making an informed purchase. Item variants, dimensions, descriptions and package contents are provided to assist in decision making. Confirm accuracy of displayed information before purchase.